shipping/returns
Electra has a 7-day return policy: you have 7 days from when your order is delivered to ship it back to us for a refund. To accept the return, the product(s) must be returned in full condition in its original packing, undamaged, with its label attached, and unworn within 7 days. Any item returned after 7 days shall be refused and returned to the sender. The costs and risks of the return of product(s) are borne by the sender. Once we receive your returned item(s), we will inspect it to ensure it is in good condition. If it meets our return policy criteria, we will process your refund or you can exchange for other pieces. Please note that it may take additional time for your financial institution to post the refund to your account. If you have any questions or concerns, please reach. We are always here to help!